Translated is a large US-based online translation services business with an office in Italy. The company was founded in 1999 and adopts a technology friendly approach to enhancing human translation efforts. The company calls on over 130,000 translators that translate in over 100 different languages. Ordering can be done online, through the company’s homepage, or through API, which removes the need to email documents. Translated specializes across 40 different professional areas, so essentially it covers most sectors and doesn’t specialize as much as other providers, though it is more refined in the services it offers, with a particular bias towards website localization services. Translated also makes a point of emphasizing its focus on customer confidentiality.
Many countries seek sworn or certified translations for particularly important, or more general government or legal documentation. Depending on their area of the world, translators belong to recognized and certified professional bodies. Translated does the majority of its work in this space in Italy, where there is a high demand for sworn services. This isn’t a service that every online company offers, so Translated has tapped into a niche with this offering.
Translated offers AdWords localization services so that companies wanting to promote themselves to new markets can do so without wasting money on poorly translated ads. This is not a completely unique service, however the company has gone one step further by creating its own ‘T-Index’ that ranks foreign markets based on internet users and GDP per capita, to help customers with strategizing.
This is Translated’s main area of specialization. It has a number of years of experience in this space, and has established strong operating standards. It is able to work with any available hardware and software platform and also accommodate proprietary software too, by using Unicode and XML technologies to filter information. There is a lot of technical information involved in this field, however in short, it’s safe to say they offer a thorough service in website translations.
Methods and Pricing
Translated is a company that’s looking to push the boundaries of machine translation in the future. It is at ease with technology and using it to smooth the translation process, however its key service still remains human translation. Whether online or through API integration, translations are handled by one of its 130,000 plus translators.
Translated does offer relatively quick translation services. Its shortest promoted service is 6 hours for 500 words. Pricing is average if not slightly higher than the norm at $0.11 per word, however this is an average of all jobs (including technical), so lower rates will apply to standard non-technical jobs.
The ordering process is simple, through the front page of the company’s website, and alternately orders can be emailed and finalized for volume customers via API, if that is their preference.
Little information is provided by Translated on the standards applied to the screening process when recruiting new translators, however it does offer good guarantees. Customers don’t pay for the work until they have seen it and they can dispute or request changes and receive discounts for late work, which adds a level of reassurance and confidence.
Translated offers a very thorough range of services and has 16 years of experience behind it, making it a very sound choice for companies looking for their next online translation service provider.